SOLD OUT DOESN'T MEAN SOLD OUT!!
Our website is directly linked to our in stock inventory. 75% of our inventory is one of a kind and made to order. If we sell it in our store then it will become "Sold Out". If you like something you see just send us a message, we can order it for you. Each piece is one of kind and handmade. With over 25 years of experience in the rustic furniture industry, we pride ourselves on the quality and service we provide to our customers! We wouldn't be here if it wasn't for you guys!
Featured Products
Real Reviews From Our Awesome Customers
Chuck and Kord were very helpful with our decision making and took their time with us. Our dining chairs are gorgeous and we are looking forward to receiving our coffee and side tables.
Chuck and Kord were very helpful with our decision making and took their time with us. Our dining chairs are gorgeous and we are looking forward to receiving our coffee and side tables.
● DELIVERY INFO
OUR FLAT RATE SHIPPING COST + 15% IF YOU HAVE ANY QUESTIONS ABOUT SHIPMENTS TO YOUR AREA, PLEASE CALL OR TEXT US!! FURNITURE DELIVERY Depending on your location, shipping lead time varies from 4-10 business days. Our Furniture is delivered three ways. First, we strive to do all of our deliveries ourselves if possible, so that we can ensure responsibility for the safety and delivery times for our customers. If we cannot deliver it personally then we will calculate the cost by a freight carrier or a private carrier. A private carrier tends to be a little bit more expensive but we like to use private carriers because there is a less chance that our products will get damaged or lost. Lead times vary with private carriers and usually takes longer than a freight carrier, but in the end it tends to be the best bet for us to use them. Lastly, we would chose a freight carrier for the shipment if we think it would be okay to ship. If it is in a box, most likely we will ship it through a freight carrier. The carrier will schedule a delivery time and provide curbside delivery, unless white glove service is requested by the customer. The customer is responsible for moving the furniture into the house and setting it up. Assembly instructions are provided. The customer is responsible for all freight charges and restocking fees if they refuse delivery of furniture items. Both of the freight charges and the restocking fee will be subtracted from the customers refund when a customer refuses delivery or cancels their furniture order while their merchandise is in transit. We do not ship furniture to Hawaii, Canada, Alaska, New York, Pennsylvania, or Maine. The customer should inspect the merchandise for damages prior to signing the bill of lading for merchandise shipped via a freight carrier, even if it is being stored for a duration of time before it will be used, we will not be held liable for damages after the bill of lading has been signed by customer. Once the bill of lading is signed, the customer owns the merchandise and is responsible for any damages.
● PAYMENT TYPES AND FINANCING
We accept credit and debit cards when shopping on our online store! If you are in the store we accept all credit and debit cards, checks, cash and we also offer Synchrony Home Financing! If you would like to Apply for financing, please use the link below! https://www.synchrony.com/mmc/NS196655600
Warranty Info On Our Products
Manufacturing Warranty Coverage: At Santa Fe Furniture, we stand behind the quality and craftsmanship of all our products. Each item we offer comes with its own manufacturing warranty, providing assurance and protection to our valued customers. Warranty Service Coverage: Should any part of your product break or malfunction while under warranty, Santa Fe Furniture is committed to providing prompt and efficient service. We will cover the cost of replacement parts that are deemed defective or faulty under the terms of the manufacturer's warranty. Customer Responsibility: While we strive to make the warranty process as convenient as possible, please note that shipping costs for replacement parts are the responsibility of the customer. We appreciate your understanding in this matter. Guardsman Furniture Tech Assistance: For customers who require assistance with installing or assembling warranty-covered parts, Santa Fe Furniture has partnered with Guardsman furniture technicians. These trained professionals are available to offer on-site assistance at the customer's request. Customer Incurred Costs: Please be aware that while Guardsman technicians can provide valuable support, any associated costs for their services, such as travel or labor fees, are the responsibility of the customer. Santa Fe Furniture Solid Wood Product Warranty Information: Thank you for choosing Santa Fe Furniture for your solid wood furnishing needs. We take pride in crafting high-quality pieces that enhance the beauty and comfort of your home. As part of our commitment to customer satisfaction, we provide the following warranty information for our solid wood products: 90-Day Guarantee: Santa Fe Furniture offers a 90-day guarantee on all solid wood products against splitting or cracking. We assure you that your piece will maintain its structural integrity during this initial period of use. Climate Considerations: Please note that solid wood is a natural material that may be influenced by different climate conditions. While we take measures to ensure the durability and stability of our products, we cannot entirely control the behavior of wood in diverse environments. As such, Santa Fe Furniture cannot be held responsible if your solid wood product experiences cracking or splitting due to fluctuations in humidity or temperature. Assistance and Support: Should you encounter any issues with your solid wood product, particularly related to cracking or splitting, our dedicated customer service team is here to assist you. We are happy to provide guidance and support to help resolve any concerns you may have. Limitations of Warranty: After the initial 90-day guarantee period, Santa Fe Furniture is not held responsible for any cracking or splitting that may occur. While we stand behind the quality of our craftsmanship, the natural characteristics of wood may manifest over time, and we cannot guarantee against such occurrences indefinitely. At Santa Fe Furniture, we are committed to your satisfaction and the longevity of your solid wood investment. We appreciate your understanding of the inherent nature of wood and are here to ensure your experience with our products remains positive. Thank you for choosing Santa Fe Furniture for your home furnishing needs.
● RETURN POLICY
REFUND POLICY Customer satisfaction is very important to us. Please read our 60-day return policy. Damaged item – We will replace any damaged item at no cost to the buyer, as long as we are notified within 5 days after merchandise has been received. Not satisfied – If you are not satisfied with the merchandise you purchased from our site, you can return the merchandise within 60 days from the day received and we will refund your money excluding the shipping fee back to our receiving address. Please email or call us before returning merchandise to obtain the correct return address for your package. The merchandise must be adequately packed and insured before returning. Custom orders, special orders, clearance products, gift certificates and bulk orders are nonrefundable. CUSTOMIZED & PERSONALIZED ORDERS We can not accept returns or issue refunds for customized merchandise. We will replace the merchandise if it is damaged at no cost to the buyer. Custom and Personalized Orders will take 5 to 7 weeks to manufacture before it will be shipped out to the customer.
Privacy Policy
Protecting your personal information and providing a secure online shopping experience.
Privacy Policy
Last Updated: 04/27/2026
Welcome to Santa Fe Furniture and Gifts, LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website at santafefurniturestore.com (the “Site”), purchase products or services, or otherwise interact with us online.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide to Us
We may collect personal information you voluntarily provide, including:
Name
Billing and shipping address
Email address
Phone number
Payment information
Account login credentials
Order history
Customer service communications
Any other information submitted through forms or purchases
B. Payment Information
Payments made through our Site are processed by third-party payment processors. We do not store full credit card numbers on our servers. Payment processors may collect payment information subject to their own privacy policies.
C. Automatically Collected Information
When you use our Site, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages viewed
Products viewed or added to cart
Referral URLs
Time spent on the Site
Shopping and browsing behavior
D. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
Remember shopping cart contents
Save user preferences
Improve website performance
Personalize your experience
Analyze traffic and shopping behavior
Deliver relevant advertising
Third-party services such as Google Analytics, Meta/Facebook Pixel, Shopify, WooCommerce, or advertising platforms may also use cookies and tracking technologies.
You may disable cookies through your browser settings; however, some website features may not function properly.
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Process returns and refunds
Improve our products and services
Personalize shopping experiences
Detect fraud and maintain security
Send promotional emails, newsletters, or special offers
Comply with legal obligations
3. Text Messages and Marketing Communications
If you opt in to receive SMS or marketing communications, we may send:
Order updates
Promotional offers
Product announcements
Cart reminders
Message and data rates may apply. You may opt out at any time by following the unsubscribe instructions or replying “STOP” to SMS messages.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties that help operate our business, including:
Payment processors
Shipping carriers
E-commerce platform providers
Marketing and email service providers
Analytics providers
Fraud prevention services
Legal or regulatory authorities when required by law
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
Our website uses Secure Socket Layer (SSL) encryption technology to help secure information transmitted through the Site, including checkout and payment transactions.
While we strive to protect your information using commercially reasonable security practices, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Restrict or object to certain data processing activities
To exercise your rights, contact us using the information below.
7. California Privacy Rights (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information is collected
The right to request deletion
The right to opt out of certain data sharing practices
The right to non-discrimination for exercising privacy rights
To submit a request, contact us using the information below.
8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
9. Children's Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
10. International Users
If you access our Site from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Santa Fe Furniture and Gifts, LLC
1524 S Bryant Blvd, San Angelo, Tx 76903
info@santafefurniturestore.com
325-653-7400
www.santafefurniturestore.com
Visit Us
CUSTOMER SERVICE Please Call or Text Us! 1-325-653-7400 If you need to send photos or videos please email us at info@santafefurniturestore.com
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